** To cancel your subscription please send your email to firstname.lastname@example.org
Within a term of 1 month after the payment date, a user who purchased a package and did not use at least 50 credits (including all credits used before purchasing a package), shall be entitled to receive a full refund of the amount paid by the user for such a package. To see our full refund policy click here.
We support over 100 payments methods, including MasterCard, Visa, American Express and PayPal. We currently do not support Discover and Diners (excluding Diners in South American countries), and pre-paid/gift cards. If you would like to pay with a Discover or Diners credit card, please send us an email to: email@example.com
With every package, you get a certain number of credits that allow you to go through the entire course and complete everything that is in the package. Credits allow you the flexibility to choose what to do next: submit another essay, order a private tutoring session, take another practice test, etc., even if it’s not part of the package you ordered.
No matter where you are in the world, we won't charge extra tax on top of the prices we mention. Hidden fees? Absolutely not.
examPAL offers a guarantee of success. This means that if you completed our entire program but didn’t improve your score by at least 70 points, we will refund your money. To read more about it please refer to our terms of service.
Yes. You can use your subscription within six months from the day you first purchased the course package. Once the six month period comes to an end the account is automatically expired.
You can submit essays for our review. Our experts will assess your essay and provide you with a score and a summarized feedback on it, so you'll be able to see what to do differently. The Genius package also includes in-line notes to better understand your mistakes.
Our sessions are always 60 minutes long and are held on Skype or Google Hangouts.
Once you order an Expert Assessment, our experts will review your overall performance and will provide you with a detailed analysis and personalized tips on how to improve.