HOW CAN WE HELP YOU?

1

How do I register for the GMAT?

In order to register for the GMAT, go to MBA.com and complete the registration process. It takes 10-15 minutes to complete. To be clear - signing-up or purchasing a package with examPAL doesn’t register you for the GMAT.

2

How soon do I need to register for the test?

We strongly recommend you register for the test right after you sign up for examPAL. Having a deadline helps set a clear goal and focus on your prep process. You can register for the test seven days before the actual date. In some locations, the number of seats in the room is limited. Therefore, the sooner you register, the more likely it is that you’ll get a seat on your desired date.

3

How much does the GMAT cost?

The GMAT costs $250 which is paid directly to GMAC, the organization which created the GMAT.

4

When can I take the test?

It depends on where you’re located. When you register for the GMAT, you’ll be able to choose the location and time of your test.

5

How long should I prep?

The ideal preparation period is between 45 and 60 days. It's enough time to absorb all the knowledge and ensure you won’t forget what you studied at the beginning. On average, we recommend three to fours hours of daily study time. (It’s not required that your prep time is evenly spread across the days of the week.) We also advise you to take at least one day off a week, so you can relax and re-energize.

6

If I start the course today, when is the soonest I can take the GMAT test?

If you’ve taken the GMAT recently and you feel all you need is a slight improvement; you can complete the course and take the GMAT within two weeks. If this is your first time, we strongly suggest you spend at least a month reviewing everything.

7

What’s your refund policy?

Within six months after the date of payment, a user who purchased and paid for a package ("prep items” such as questions, lessons, downloadable documents, etc.), but did not use it (i.e. did not answer any questions on the site), shall be entitled to receive a full refund of the amount paid for the package. To read the full refund policy click here.

8

What is your success guarantee?

Success is guaranteed by examPAL! If you completed our entire program, but didn’t improve your score by at least 70 points, we will refund your money. To learn more, please refer to our terms of service.

9

How does the money back guarantee work?

Within one month after the date of payment, a user who purchased a package and did not review at least 100 “prep items” (i.e. questions, lessons, downloadable documents, etc.) included in the one week trial period, shall be entitled to receive a full refund. To see our full refund policy click here.

10

Is there a time limit on a subscription?

Yes. You can use your subscription within six months from the day you first purchased the course package.

11

How do I measure my performance?

With examPAL, you always know where you stand and what’s your current status. The course trail is your dashboard. You can view which lessons and practice sections you have already covered and what you have left. If you hover your mouse over each section, you can check your PAL score and get an understanding of your performance.

12

Is completing the course enough to reach a high score?

Yes. The course is more than enough to help you reach your highest score possible, quickly and efficiently. If you feel that you need some more personal guidance, you can always purchase additional services. Additional services include: Private Tutoring, Expert Assessments (in which our teachers review your progress and provide personal tips on how to improve), and more Essay Reviews by academic writing professionals.

13

What are credits?

As examPAL grew and developed we noticed that our students needs may change throughout the course and the package they initially purchased might not be exactly what they need or want after a month or so of studying.

Examples of things that might change:

  • You may find that you want to submit 1-2 more essays in order to improve your AWA performance.
  • You may find that ‘Rate & Work’ questions require a bit more personalized assistance and a private tutor could really come in handy.
  • You may find that you rather re-do the ‘Probability’ section instead of doing another practice test.

For that reason we stopped limiting our students to what they initially purchased and rolled out our credits system. That allows you flexibility and the option to choose what you want to do next.

14

When we take off credits?

  • When you answer a question.
  • When you download an informative PDF.
  • When you take a verbal quiz.
  • When you submit an essay.
  • When you take a practice test.

Watching videos will not take away credits from your account at any point.

15

What else you can do with the credits you have?

  • Book a private tutor.
  • Submit another essay for review or upgrade your current essay markup to include in-line notes.
  • Request a personal assessment of your progress and performance and get tailor-made tips.
  • Book an MBA admission consultant.
16

What if I need more credits?

Another advantage of the credits system is that if your credits are depleted you can always purchase more without the need to purchase a whole package. That allows you to save money and purchase just the amount you need for what else you are interested to do in the system.

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